$250
11244NAT
Mental Health Support for First Responders
11244NAT – Course in Mental Health Support for First Responders – is designed to equip first responders with the knowledge and skills to manage and support mental health, both for themselves and their colleagues. This course is tailored for individuals working in high-pressure, high-stress environments such as emergency services, firefighting, police, paramedics, and other first-response roles, where mental health challenges are often a significant concern due to the nature of their work.
Throughout the course, participants will learn how to recognise signs and symptoms of mental health issues in themselves and others, such as stress, anxiety, PTSD, and depression. The training covers practical strategies for managing mental health, including stress reduction techniques, emotional resilience, and self-care practices. Participants will also learn how to provide peer support, initiate conversations about mental health, and connect colleagues with professional mental health services when necessary. The course emphasises the importance of reducing stigma around mental health and fostering a supportive work environment.
Upon completing 11244NAT, participants will be equipped to manage mental health challenges effectively, provide meaningful support to colleagues, and contribute to a healthier, more resilient workforce. This training is vital for promoting mental wellness and reducing the long-term impact of stress and trauma in high-pressure first-responder roles.
11244NAT Course in Mental Health Support for First Responders - is a nationally recognized training course in Australia that provides participants with the skills and knowledge required to support the mental health of first responders. The course typically covers:
The Impact of Trauma and Stress on First Responders: Understanding the psychological and emotional effects of exposure to traumatic events and chronic stress.
Mental Health Conditions in First Responders: Recognizing signs and symptoms of common mental health conditions, including PTSD, anxiety, depression, burnout, and substance abuse.
Providing Support: Active listening skills, communication strategies, and how to offer practical and emotional support.
Promoting Help-Seeking Behavior: Encouraging first responders to seek professional mental health support and reducing stigma.
Self-Care and Resilience Strategies: Techniques for managing stress, building resilience, and maintaining mental well-being.
Legal and Ethical Considerations: Understanding confidentiality, duty of care, and other legal and ethical considerations.
Resources and Referral Pathways: Knowledge of available mental health services and how to connect first responders with appropriate support.
This course is highly recommended for individuals who:
Work in support roles with first responders (e.g., peer support workers, chaplains, HR personnel)
Are family members or friends of first responders
Want to gain a better understanding of the mental health challenges faced by first responders.
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
Face to Face Delivery 6 hours
Online with Face to Face Delivery 90 minutesAn individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section.
Practical task demonstrations:
Case Study: Demonstrate an understanding of mental health
Scenario 1 - Provide Support for a mental health concern
Scenario 2 - Provide Support for a mental health crisis
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909This certificate does not require renewal
Learner Rights, Responsibilities & Support
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909.
Please refer to the student handbook on our website for all details relating to rights and responsibilities including complaints and appeals.
Participants will be provided an invoice with online payment options available.
Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and Prime First Aid and Training. For further information please check our Terms of Use below.
Prime First Aid and Training is in partnership with Allens Training, Australia’s #1 Registered Training Organisation delivering high quality courses in-person and via online modules.
